The knowledge they may be rated is encouraging customers to submit more upbeat reviews, even if the experience was less than stellar. When services choose whom to serve, no one wants to be labeled difficult.
It is disappointing that the editorial board at The Seattle Times thinks it is an expert on elephants [“Give Woodland Park Zoo elephants Bamboo and Chai much-needed retirement,” Opinion, Jan. 27]. What makes its members think that the editorial board knows what is best for the elephants?
After getting fired, Carroll reflected and re-evaluated and honed his methods, figuring out what worked best and what needed to be refined. In a word — and this is Carroll’s word — he re-invented himself.
When a newer operating system won’t support a favorite older application, there is a solution, writes Patrick Marshall. Apple’s practice of vetting apps doesn’t make iPhones immune to malware, he advises another reader.